Most Frequently Asked Questions
Iconosquare Account Information
Get started with setting up your account, activating your free trial, and updating your account settings.
Everything you need to know about our pricing, and your subscription, payment information and invoices.
Discover your analytics, your Instagram Business Insights, and your tracked Hashtags and Competitors.
Learn how to keep on top of your Insta-engagement with our Comment Tracker tool!
Monitor customized feeds of your favourite hashtags and users, track your mentions, and organize your own media.
Learn how to schedule photos, videos, Stories and Carousels, and all about our new automatic posting feature!
Find the media and hashtags that matter to you with our search tools!
Discover everything you need to know about our Facebook Analytics!
Instagram Feed Tab
Learn how to display your carefully curated Instagram feed directly on your Facebook Business Page with Iconosquare!
Apps, Widget and Extensions
Discover our iOS & Android apps, Chrome & Firefox extensions, and our website widget.
Users & Roles
Learn how to invite your colleagues or clients to your Iconosquare account with our new multi-user tool!
Keep up with changes and updates to our product here!
Our self-help guide to fixing any problems on your account.
- How to verify your STARTER account for our Community Insights!
- Why convert to an Instagram Business Profile?
- What's changed in my Competitors section?
- Why can't I delete a comment in the Comment Tracker anymore?
- What's changed in the My Tags/Mentions feed?
- What's changed in My Feeds?
- Why is my Instagram Feed Tab now blank?
- Why can I no longer repost a media with the extension?
- Why is my widget now blank?
- NEW: Changes to our platform following the deprecation of the Instagram API as of April 2018