What is the GDPR?
The GDPR (General Data Protection Regulation) is an important piece of legislation that is designed to strengthen and unify data protection laws for all individuals within the European Union. The regulation will become effective and enforceable on the 25th May 2018.
At Iconosquare, protecting your data is a top priority and we are doing everything we can to ensure we are GDPR compliant prior to May 25.
What is Iconosquare doing to become GDPR compliant?
The roadmap below outlines all of our actions that we will complete prior to May 25 to become GDPR compliant. We have a dedicated team in-house and are regularly consulting with our lawyers to ensure user data is protected to the best of our ability. We have outlined our roadmap to becoming GDPR compliant below and will update this with where we’re at in each step as we move through the process.
What do I need to do as an Iconosquare user?
As a user, there are a couple of things you will need to do:
- Reconfirm that you are happy for us to contact you via email. Keep an eye on your inbox as we’ll be sending an email about this, allowing you to select which topics you’d like to hear from us about.
What happens if I don’t confirm that I’m happy for you to contact me via email?
Your email will be deleted along with all our old mailing lists, and will not be added to any of our new mailing lists.
Will Iconosquare be able to use my email address to contact me for any reason if I don’t opt in?
In signing up to our service you must consent to receive transactional emails from us about your subscription, upcoming billing date, payment method/information etc. It’s not possible to opt out of these, as they’re essential information about your subscription and the money that you’re spending with Iconosquare. These don’t affect your rights under GDPR, as they are not concerned with marketing and will stop as soon as you end your subscription with us.
Will GDPR change how I use Iconosquare?
The GDPR changes won’t directly impact your interaction with Iconosquare - you’ll be able to continue using it as normal.
What is Iconosquare doing to protect my data?
- Researching the areas of Iconosquare impacted by GDPR
- Appointing a Data Protection Officer
- Developing a strategy and requirements for how to address the areas of our product impacted by GDPR
- Performing the necessary changes/improvements to our product based on the requirements:
- Suppression Controls
- User Data Access
- Implementing the required changes to our internal processes and procedures required to achieve and maintain compliance with GDPR
- Updating our email opt-in process. For the first time, you'll have the option to opt in or out of all email communications from us (excluding transactional comms)
- Building forms so users have the ability to easily export or delete their data
- Validating that all of the tools we use internally are GDPR compliant
- Establishing systems to automatically remove user data
- Testing all of our changes to verify and validate compliance with GDPR
When will Iconosquare delete my data after I end my subscription? (Suppression Controls)
- 90 days after you stop using Iconosquare, all personal data will be deleted/anonymised
- 5 years after your final billing cycle, all financial data will be deleted/anonymised as per French law
- 180 days after your last interaction on a campaign or blog (if you are a blog subscriber but not an Iconosquare user), all your personal data will be deleted/anonymised
Outside of these limitations, will I be able to request to have my data sent to me or deleted at any time? (User Data Access)
Yes. We are in the process of building two forms which will allow you to have your data sent to you or deleted upon request within 30 days. We’ll add the link to these forms to our Terms of Service when they are updated.
Find more official information on GDPR here: